At Amazon Prints! We want you to be completely satisfied with your purchase, and we understand that sometimes returns are necessary. To ensure a hassle-free return process, we have established the following 30-day return policy:

 

1. Eligibility:

   - Only items purchased directly from Amazon Prints are eligible for return.

   - Customized or personalized t-shirts cannot be returned unless they arrived damaged or with a printing error.

 

2. Timeframe:

   - You have 30 calendar days from the date of delivery to initiate a return.

   - Returns requested after the 30-day period will not be accepted.

 

3. Return Process:

   - To initiate a return, please contact our customer support team via email or phone.

   - Provide your order number, the item(s) you wish to return, and a brief explanation for the return.

   - Our customer support team will guide you through the return process and provide you with a return authorization if eligible.

 

4. Return Conditions:

   - Returned items must be in their original condition, unworn, unwashed, and with all tags and labels intact.

   - The original packaging, if any, should also be included and undamaged.

 

5. Return Shipping:

   - Customers are responsible for the cost of return shipping unless the return is due to an error on our part, such as a defective or incorrect item.

   - We recommend using a trackable shipping method to ensure the safe return of the item.

 

6. Refund Process:

   - Once we receive and inspect the returned item(s), we will process the refund.

   - Refunds will be issued in the original payment method used for the purchase.

   - Please allow up to 5 business days for the refund to reflect in your account.

 

7. Non-Returnable Items:

   - The following items are not eligible for return unless they arrived damaged or with a printing error: customized or personalized t-shirts, undergarments, and clearance items.

 

8. Exchanges:

   - We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process for a refund and place a new order for the desired item.

 

Please note that our return policy is subject to change, and any updates will be communicated on our website. For any further questions or assistance, please don't hesitate to reach out to our customer support team.

 

Thank you for choosing Amazon Prints! We appreciate your business.